Legal notice and terms of use


In compliance with the obligations established in article 10 of Law 34/2002, of July 11th, on Information Society Services and Electronic Commerce, it is hereby stated that this page corresponds to:


Address: 21st Arrastaria Street, Building A, Floor 1, Office 4, 28022, Madrid, Spain.

Phone: +34 914891161



Registration of the entity: Registro Mercantil de Madrid Volume: 23091, Folio: 132, Section: 8, Page: M-413761, Entry: 1st.


MASTEL HOSPITALITY, S.L., responsible for the website, provides users with this document with which it intends to comply with the obligations laid down in Law 34/2002, on Information Society Services and Electronic Commerce (LSSI-CE), as well as informing all users of the website of the conditions of use of the same.

Any person accessing this website assumes the role of user, committing themselves to the observance and strict compliance with the provisions herein, as well as any other legal provision that may be applicable.

MASTEL HOSPITALITY, SL reserves the right to modify any type of information that may appear on the website, without any obligation to give or inform users of said obligations, with publication on the website being understood as sufficient.

3. USE OF THE PORTAL provides access to a multitude of information, services, data (hereinafter, “the contents”) on the Internet belonging to MASTEL HOSPITALITY, S.L. or its suppliers to which the USER may have access. The USER assumes responsibility for the use of the portal. The USER undertakes to make appropriate use of the contents that MASTEL HOSPITALITY, S.L. may offer through its portal and, by way of example but not limitation, not to use them for (i) engaging in illicit or illegal activities or those contrary to good faith and public order; (ii) disseminating content or propaganda of a racist, xenophobic, pornographic-illegal nature, in support of terrorism or against human rights; (iii) causing damage to the physical and logical systems of MASTEL HOSPITALITY S.L., its suppliers or third parties, its suppliers or third parties, introduce or spread computer viruses or any other physical or logical systems that may cause the aforementioned damage; (iv) attempt to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages. MASTEL HOSPITALITY, S.L. reserves the right to remove all comments and contributions that violate the respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that violate youth or childhood, public order or safety or that, in its opinion, are not appropriate for publication. In any case, MASTEL HOSPITALITY, S.L. shall not be responsible for the opinions expressed by users through forums, chats or other participation tools.


The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and/or graphics are the property of “MASTEL HOSPITALITY” or, where applicable, it has a license or express authorization from the authors. All the contents of the website are duly protected by intellectual and industrial property regulations, as well as being registered in the corresponding public registers, and the total or partial reproduction and/or publication of the website, its computer processing, distribution, dissemination, modification or transformation is not permitted without the prior written permission of the same. The designs, logos, text and/or graphics not belonging to “MASTEL HOSPITALITY” and which may appear on the website belong to their respective owners, who shall be responsible for any possible controversy which may arise with respect to the same. In any case, “MASTEL HOSPITALITY” has the express prior authorization of the owners. “MASTEL HOSPITALITY” recognizes the corresponding industrial and intellectual property rights in favour of their owners, and their mere mention or appearance on the website does not imply the existence of any rights or responsibility whatsoever of the provider with regard to the same, nor any endorsement, sponsorship or recommendation by the same. Users may use the material that appears on this website for their personal and private use, and its use for commercial purposes is forbidden. “MASTEL HOSPITALITY” will ensure compliance with the above conditions, as well as the correct use of the contents presented on its web pages, exercising all the civil and criminal actions that correspond to it in the case of infringement or non-compliance of these rights by the user.


MASTEL HOSPITALITY is deeply committed to compliance with Spanish regulations on the protection of personal data, and guarantees full compliance with the obligations set out, as well as the implementation of the security measures set out in the Organic Law 3/2018, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), as well as for compliance with the General Data Protection Regulation (RGPD) (EU) 2016/679. In accordance with these regulations, we inform you that the use of our website requires that you provide us with certain personal data through registration or contact forms, or by sending emails, and that these will be processed by MASTEL HOSPITALITY. The sending of this personal data constitutes express consent to the processing of the same, although this consent is revocable, for more information please see our “Privacy Policy”.


MASTEL HOSPITALITY, S.L. accepts no liability, under any circumstances, for damages of any kind that may be caused by, but not limited to: errors or omissions in the content, lack of availability of the portal or the transmission of viruses or malicious or harmful programmes in the content, despite having adopted all the necessary technological measures to prevent this.


MASTEL HOSPITALITY, S.L. reserves the right to make any modifications it deems appropriate to its portal without prior notice, and may change, delete or add both the content and services provided through the portal and the way in which they are presented or located on the portal.


In the event that contains links or hyperlinks to other Internet sites, MASTEL HOSPITALITY, S.L. shall not exercise any type of control over said sites and content. Under no circumstances shall MASTEL HOSPITALITY, S.L. assume any responsibility for the contents of any link belonging to an external website, nor shall it guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, truthfulness, validity and constitutionality of any material or information contained in any of these hyperlinks or other Internet sites. Likewise, the inclusion of these external connections does not imply any type of association, merger or participation with the connected entities.


MASTEL HOSPITALITY, S.L., reserves the right to deny or withdraw access to the portal and/or the contents offered without prior notice, at its own request or that of a third party, to those users who do not comply with these General Conditions of Use.


MASTEL HOSPITALITY, S.L., will pursue the breach of these conditions, as well as any improper use of its portal, exercising all civil and criminal actions that may correspond to it by law.


MASTEL HOSPITALITY, S.L. may modify at any time the conditions determined here, being duly published as they appear here. The validity of the aforementioned conditions will depend on their exposure and will be in force until they are modified by others duly published.


The website uses industry-standard information security techniques such as firewalls, access control procedures and cryptographic mechanisms to prevent unauthorized access to data.


These Conditions of Use of the website are governed in each and every one of their aspects by current Spanish legislation and any dispute shall be submitted to the corresponding Courts and Tribunals.

Last update date: 01/02/2024