Groups and Events 

Welcome to the Groups & Events module of Hotel Dashboard, a powerful business intelligence tool designed specifically for the hospitality industry. This module seamlessly integrates with the Opera 5 Sales & Catering solution as well as the Opera Cloud Sales & Event Management solution to provide real-time data and analytics for the groups and events departments of hotels and hotel chains. With our interactive reports, you can easily identify trends, monitor performance, and make informed decisions to optimize operations and enhance guest experiences. Whether you manage a single property or a large hotel chain, the Groups & Events module is an essential tool to help you succeed in the competitive hospitality industry.

Boost revenue and profitability of your group and event business

Real-Time Visibility into Event Performance: With data directly collected from Opera 5 Sales & Catering and Opera Cloud Sales & Event Management, the Groups & Events module provides real-time insights into event performance. Interactive reports give hoteliers the ability to track event leads, room blocks, catering, and other important metrics. By having instant access to this data, hoteliers can make informed decisions and adjust their strategies accordingly to maximize profitability.

Streamlined Communication and Collaboration

Hoteliers can use the Groups & Events module to centralize communication and collaboration between departments. From sales and catering to operations and revenue management, everyone can access the same data and communicate with each other seamlessly. This eliminates silos, reduces errors, and helps ensure that all aspects of the event are taken care of.

Customizable Reports and Dashboards

Every hotel is unique, and Hotel Dashboard’s Groups & Events module recognizes that. With the ability to customize reports and dashboards, hoteliers can analyze data in a way that’s tailored to their specific needs. They can choose from a variety of pre-built reports, or create their own using drag-and-drop functionality. This flexibility enables hoteliers to track the metrics that are most important to them, making it easier to identify trends and areas for improvement.

Improved operational efficiency

With access to data from Opera 5 Sales & Catering and Opera Cloud Sales & Event Management solutions, the Groups & Events module provides hoteliers with insights into the performance of their event and group bookings. This enables them to optimise operations and make informed decisions to improve efficiency, productivity, and profitability.

Streamlined reporting

The module’s interactive business intelligence reports help hoteliers streamline their reporting processes. They can easily generate customised reports on-demand or schedule them to be automatically generated and sent to key stakeholders, reducing the time and effort required for manual report creation.

Enhanced guest experiences

The module’s data and analytics enable hoteliers to provide personalised and exceptional experiences for their guests. With detailed information on guest preferences and behaviours, hoteliers can tailor their event and group offerings to meet the specific needs of each guest, resulting in increased guest satisfaction and loyalty.

Improved revenue management

The Groups & Events module helps hoteliers maximise revenue opportunities by providing them with insights into their event and group booking performance. This enables them to identify trends, set optimal pricing strategies, and adjust their inventory based on demand, resulting in improved revenue and profitability.

Simplified management

The module’s user-friendly interface simplifies the management of event and group bookings. Hoteliers can easily track bookings, manage room blocks and function space, and handle billing and payments, all from one centralised location. This streamlines the booking process, reduces manual errors, and enhances the overall efficiency of hotel operations.

Frequently asked questions

What type of data can be collected and analyzed using the Groups & Events module of Hotel Dashboard?

The Groups & Events module collects data from both the Opera 5 Sales & Catering and Opera Cloud Sales & Event Management solutions, providing a comprehensive view of all group and event-related data, such as event dates, attendee counts, menus, and pricing. This data can be analyzed to gain insights into revenue, occupancy, and other key performance indicators.

How does the Groups & Events module help in optimizing event management?

The Groups & Events module provides real-time data and analytics, allowing event managers to make data-driven decisions that optimize event management. With features like room block optimization, flexible pricing strategies, and group booking trend analysis, the module can help increase bookings, reduce cancellations, and improve overall guest satisfaction.

How customizable are the business intelligence reports created by the Groups & Events module?

The business intelligence reports created by the Groups & Events module are highly customizable. Users can create reports specific to their needs, with data visualizations and metrics that are most relevant to their business. Reports can also be shared across the organization, allowing for collaboration and better decision-making.

Is the Groups & Events module of Hotel Dashboard customizable to specific hotel or chain requirements?

Yes, the module can be customized to fit the unique needs of individual properties or chains. The reports and analytics can be tailored to track and analyze specific data points and KPIs relevant to the business. The flexibility of the solution allows for seamless integration with existing systems and the ability to adapt to changing business needs.