Technology Consulting

Maximise Your Oracle Hospitality Solutions:

Mastel Expert Consulting Tailored for the Hospitality Industry

Welcome to the premier destination for Oracle Hospitality IT consulting! At Mastel, our mission is simple: “We make more for your hotels.” Our team of seasoned experts specializes in helping hospitality businesses like yours unlock the full potential of Oracle’s industry-leading solutions. We understand that every hospitality operation is unique, which is why we take a personalized approach to ensure your IT infrastructure, software, and processes are optimized for peak performance. Let us guide you on your journey to streamline operations, enhance guest experiences, and elevate your brand to new heights with our tailored Oracle Hospitality consulting services. Experience the difference that our commitment to making more for your hotels can bring to your business.

Opera 5 & Opera Cloud Consulting

At Mastel, we pride ourselves on our extensive expertise in both Opera Cloud and Opera 5 Property Management Systems (PMS).

As part of our comprehensive consulting services, our team of specialists works closely with you to evaluate your unique hospitality needs and recommends tailored solutions that optimize your Opera Cloud or Opera 5 PMS implementation.

From seamless integrations and data migrations to customizations and ongoing support, we ensure that your property management system is finely tuned to deliver exceptional guest experiences and streamlined operations.

Let Mastel’s Oracle Hospitality consulting services empower your hotel to harness the full power of Opera Cloud and Opera 5 PMS, driving increased efficiency, revenue, and guest satisfaction..

Simphony Consulting

Mastel’s consulting services extend beyond property management systems to also encompass Oracle’s Simphony Point of Sale (POS) solution.

Our dedicated team of consultants is well-versed in the intricacies of Simphony POS, enabling us to devise strategies that optimize your hospitality operations and improve your bottom line.

We work diligently to understand your specific business requirements and customize Simphony POS to meet those needs. Our expertise covers system configuration, integration with third-party applications, staff training, and ongoing support, ensuring a seamless and efficient POS experience for your staff and guests alike.

Trust Mastel to deliver exceptional Simphony POS consulting services that elevate your hospitality business to new heights of success.

Why hire expert Oracle Hospitality Consultants?

Oracle Hospitality Experts

Our consultants bring years of specialized knowledge and experience to the table, providing you with the expertise you need to make informed decisions about your IT and software solutions.


We provide an objective perspective on IT and software solutions, helping you to identify the best solutions for your business needs, regardless of vendor affiliations or biases.

Cost savings

By working with our consultants, you can avoid costly mistakes and ensure that IT and software solutions are implemented efficiently and effectively, minimizing risks and optimising workflows.

Improved productivity

Our consultants can help you streamline processes and workflows, enabling you to improve productivity and reduce operational costs, ultimately leading to a better guest experience.


We help you identify solutions that can scale with your business, ensuring that your IT and software solutions are not only effective today, but also capable of meeting future needs as your business grows and evolves.

Frequently asked questions

How do I hire a consultant?

At Mastel Hospitality, hiring a consultant is a simple process. We offer prepaid support packages that consist of a set number of hours that can be used on demand. Our support packages can be purchased easily through our website or by contacting our team directly. Once you’ve purchased a support package, you’ll be assigned a dedicated consultant who will work with you to identify your needs and develop a customized solution that meets your specific requirements.

In addition to our prepaid support packages, we also offer custom packages for specific projects. If you have a specific IT or software-related project that you need help with, our team can work with you to develop a customized package that meets your specific needs. This approach ensures that you get the exact support you need, when you need it, without any unnecessary costs or wasted resources.

Our goal is to provide you with the expertise you need to achieve your goals, and we are committed to working closely with you every step of the way to ensure your success. Contact us today to learn more about our consulting services and to get started with a Mastel consultant.

What expertise do you offer?

At Mastel Hospitality, we specialize in Oracle Hospitality products, including Opera 5, Opera Cloud, and Simphony POS. Our team has years of experience working with these solutions, and we have developed deep expertise in their implementation, customization, and integration.

Whether you need help with project management, process development, or custom development and integrations for Opera Cloud, we have the skills and experience to help. Our team takes a collaborative approach, working closely with you to identify your needs and develop customized solutions that meet your specific requirements.

In addition to our expertise in Oracle Hospitality products, we also offer a range of other services, including IT and software consulting, training and support, and extended support packages. Our goal is to help you get the most out of your technology investments, improve operational efficiency, and enhance the guest experience, all while maximizing your ROI.

If you’re looking for expert guidance and support for your hospitality IT and software solutions, look no further than Mastel Hospitality. Contact us today to learn more about our services and how we can help you achieve your goals.

What kind of training and support do you offer?

We offer a range of training and support services to help you and your team get up to speed with your hospitality IT and software solutions. We can provide on-site or remote training, as well as ongoing support and maintenance to help you troubleshoot any issues that may arise.

How do your prepaid support packages work?

Our prepaid support packages consist of a set of hours that you can use on demand for consulting, training, support, or any other services that we offer. You can purchase these packages in advance and use them as needed, allowing you to have access to our expertise whenever you need it.

Customer success stories

Pulitzer Hotels goes Opera Cloud – From Barcelona to Paris with Mastel Support

Mastel Hospitality has successfully implemented the start-up of these first 3 properties with Opera & Simphony Cloud, including the configuration, training, and support of the installed tools and will continue to be their supplier for the properties that are added to their hotel’s portfolio in the short and medium term.