Hospitality Project Management at Atlantis Dubai

Since March 2022, the Mastel Hospitality team has been working with Atlantis Dubai providing project management consulting services to the iconic entertainment destination Atlantis, The Palm and Atlantis The Royal.

Part of this project is the opening of a new property in Q4, 2022. The new property, Atlantis The Royal will annex 795 hotel rooms and 231 exclusive residences to the existing Atlantis, The Palm which already features 1,544 rooms, more than 35 restaurants, bars, one of the world’s largest waterparks, and offers multiple experiences to its guests.

The Mastel Hospitality consulting team is providing project management services and its extensive knowledge and experience in the Oracle Hospitality Market, to better support technological solutions. Some of the project’s tasks include:

  • Analysing the current processes of each department that utilises Opera or Simphony.
  • Auditing current Oracle Hospitality systems configuration, opera, and symphony, to ensure correct implementation.

It is critical that such a massive operation, has processes in place that ensure the high expectations of its customers are met. Technology is key to implementing such processes and procedures.

To ensure success, Mastel Hospitality has assigned a senior consultant with extensive knowledge of not only the industry, but also the Oracle Hospitality suite of products such as Opera 5 and Simphony POS. The senior consultant works hand in hand with the Atlantis, The Palm team.

Due to their complexity, most project tasks are carried out on-site maximizing communications and speed.  The project is expected to be completed in Q4 of 2022.

About Atlantis, The Palm

Located at the centre of the crescent of The Palm in Dubai, Atlantis, The Palm is the first entertainment resort destination in the region. Opened in September 2008, the unique ocean-themed resort features a variety of marine and entertainment attractions, as well as 22 hectares of waterpark amusement at Atlantis Aquaventure, all within a 46-hectare site. It is home to one of the biggest waterparks in the world and one of the largest open-air marine habitats, with more than 65,000 marine animals in lagoons and displays including The Lost Chambers Aquarium, a maze of underwater corridors and passageways providing a journey through ancient Atlantis.

Aquaventure Waterpark features 23.5 million litres of fresh water used to power 105 thrilling waterslides and attractions, including several world record-breaking slides, and two river rides featuring tidal waves and pools, water rapids and white-water chargers. Dolphin Bay, the unparalleled dolphin conservation and education habitat, and Sea Lion Point were created to provide guests with a once in a lifetime opportunity to learn more about some of nature’s most friendly mammals. The resort boasts an impressive collection of luxury boutiques and shops as well as extensive meeting and convention facilities. Atlantis, The Palm is also known as the culinary destination in the region where guests can take their pick from a collection of 35 world-renowned restaurants including the one Michelin star rated Hakkasan and Ossiano, as well as celebirty chef outposts Bread Street Kitchen & Bar by Gordon Ramsay and Nobu. Atlantis is also home to a buzzing nightlife scene with entertainment destination Wavehouse offering something for everyone, while WHITE Beach is the perfect place to unwind with a drink as the sun slips into the Arabian Sea.

About Mastel Hospitality

Mastel Hospitality is a Consultancy and Business Intelligence company specializing on the Information Technology side of the Hospitality Industry. By providing high quality and specialized services to hotel groups, resorts, and individual hotel properties, we ensure that you get the most out of your Hotel Technology.