Corrective Folio for OPERA Cloud

Modern hotel operations move fast  and so should your corrections. Corrective Folio helps your team fix billing mistakes in OPERA Cloud within seconds, ensuring accuracy, compliance, and peace of mind for both staff and guests.

• Manual steps across Front Desk & Finance create delays

• Inconsistent approvals risk compliance

• Missing audit trails → disputes & chargebacks

• Night audit bottlenecks & end-of-month stress

• Group folios amplify errors at scale

Even the best hotel teams face billing discrepancies, wrong routings, late charges, or incorrect postings. These small errors quickly become time-consuming manual tasks, delay night audits, and create unnecessary tension between departments and guests.

• Speed: Correct, validate, and post in under 2 minutes

• Control: Role-based approvals with full audit log

• Confidence: OPERA Cloud + OHIP native integration

See it in Action!

Every detail of Corrective Folio is designed to simplify your work. From guided correction steps to built-in audit trails and automated validations, the solution ensures accuracy, transparency, and full compliance no matter how complex your folios are.

• Automated Invoice Selection
  Simplifies the correction process by enabling the selection of invoices
  for automatic cancellation and recreation.
• Comprehensive Prepayment and Deposit Management
  Provides options to address invoices that include prepayments or
  deposits transferred during check-in.
• Flexible Cashier Assignment
  Allows the assignment of a specific cashier to manage the cancellation
  and creation of invoices.
• Reservation Profile Selection
  Offers the ability to choose associated profiles during the cancellation of
  the original invoice for seamless corrections
• Advanced Profile Search
  Includes functionality to search the database for additional profiles to
  associate with the new invoice.
• Error Detection and Notification
  Displays clear and specific error messages if inconsistencies are
  detected, ensuring process accuracy.
• Group Invoice & Deposit Transfer
  Easily correct group invoices with deposit transfers on check-in

Using Corrective Folio is simple. Select the folio, choose the issue type, confirm the suggested correction, and apply it directly within OPERA Cloud. Every action is logged automatically, creating a secure and auditable trail for your finance team.

By utilising OHIP, Corrective folio is safe, certified and seamless.

Data integrity and compliance are at the heart of everything we build. Corrective Folio follows strict security standards, uses encrypted communication, and maintains full audit logs to support GDPR and financial compliance requirements.

Hotels using Corrective Folio save hours each week by automating manual adjustments and eliminating human errors. The result? Faster closings, fewer disputes, and a more confident finance team ready for month-end without stress.

Ready to see how it works?

In just a few minutes, we’ll show you how Corrective Folio simplifies every correction, saves time, and ensures financial accuracy across your operations.