Company

The name Mastel reflects our commitment to delivering “more” to our clients. Mastel is derived from the Spanish word “más,” which means “more,” and “tel,” which stands for “hotel.” We chose this name to embody our dedication to providing our clients with more innovative solutions, more exceptional service, and more value for their investment.

At Mastel Hospitality, we are passionate about delivering results that exceed our clients’ expectations. We believe that by combining our extensive experience and knowledge with the latest technology, we can help our clients achieve their business objectives and deliver exceptional guest experiences.

Our company slogan, “We make more for your hotels,” reflects this commitment to delivering “more” to our clients. It is our promise to provide innovative solutions, exceptional service, and ongoing support that enable our clients to achieve their business goals and take their operations to the next level of performance and success.

Mas

Más is the Spanish word for more, because our mission is clear, to make MORE for you, our clients.

(ho)tel

Our focus is on the Hospitality & F&B Market, thats why we make More for your Hotels!

Our history

Our Team

The real power of Mastel

Our Clients

Top hotel chains we work for

Partners

The global companies we work with

Our values

Human Team

Mastel’s greatest asset is its people, their personality and professionalism. This allows us to grow as a group and offer a close and quality service to our clients, both internal and external.

Flexibility

The training of the entire team helps us face any personal and professional challenge with greater rigor. It allows us to be more agile and competitive and thus adapt to the needs of our clients and the team.

Trust

Based on cooperation, on dynamic and fluid relationships, which make us be honest both inside and outside. Our clients and/or team appreciate us in this regard.

Quality

An honest, disciplined, trained and happy team offers a quality service. Success depends on everyone. Clarity, training and trust make us offer a quality service.

Customer Service

We are a service company and the most important thing for all of us is to achieve a satisfied client who values what we offer: professional and personal quality (training, trust, honesty, cooperation, flexibility). Is a satisfied customer a loyal customer.

Global Culture

We are an integrating company without any distinction based on sex, religion, origin. This is manifested in a wealth of sensibilities, strengthens interaction, the relationship as a group and the global service to customers.

Work with us

Thank you very much for your interest in Mastel. Market growth and continuous demand for services make necessary the periodic assessment of new partners to develop specific functions in our group.

If you are interested in working with us and have experience in any area of our group, please contact us by sending your CV to hr@mastelhospitality.com.

Supporters

Mastel Hospitality SL, within the framework of the ICEX Next Program, has had the support of ICEX and the co-financing of the European FEDER fund. The purpose of this support is to contribute to the international development of the company and its environment.