Hotel Representation Services

Personalized services

HRS by Mastel Hospitality was born to provide personalized services for luxury hotels and destinations, committed to provide clients with the highest level of integrated services to meet and exceed their expectations both for driving sales and increasing awareness.

We provide customized solutions tailored to the unique needs and resources of each client, aimed at maximizing incremental revenue and surpassing the established benchmarks of our account customers.

We also work closely with each client personally to understand its sales strategy, opportunities and challenges, developing an action plan to increase sales and brand awareness positioning the hotels and destination in the desired targeted markets.

Sales and Marketing for Hotels

Elevate your business with our suite of comprehensive services designed to enhance market presence and drive growth. We specialize in crafting and implementing bespoke strategies that resonate with your target audience, ensuring your brand stands out in today’s competitive landscape.

With a focus on innovation, effectiveness, and results, we are committed to guiding your business towards success and sustained market leadership.


Market Analysis

Delve into the heart of your industry with our in-depth competitor analysis and benchmarking. We provide critical insights into customer needs, helping you stay ahead of the curve.

Market Intelligence Reports

Arm yourself with cutting-edge market intelligence. Our reports offer comprehensive data and analysis, giving you the power to make informed decisions.

Tailored Action Plans and Marketing Strategies

We don’t just plan; we implement. Our ongoing strategies are designed to continually improve your performance, keeping your business dynamic and adaptive.


Engage your audience with compelling content. Our newsletters are crafted to keep your clients informed and interested.

Niche Market and Brand Development

Carve out your own space in the market. We help you identify and develop niche markets, and build a brand that resonates with your target audience.

Periodical Reporting

Stay on top of your projects and initiatives with our periodical reports. We lead and manage projects diligently to ensure your established goals are met.

Direct and Targeted Mailings

Reach your clients directly. Our targeted mailings are designed to capture attention and deliver your message effectively.

Personal Sales Calls

We believe in the power of personal touch. Our team makes personal sales calls to ensure a deeper and more effective client engagement.

Contract Negotiations with Key Travel Operators

Navigate the complex world of contract negotiations with our expert guidance. We work with key travel operators to secure favorable terms for your business.

Product Presentations

Make an impact with our dynamic product presentations, including road shows, workshops, and seminars that showcase your offerings compellingly.

Fam Trips

Let us organize and escort familiarization trips that provide firsthand experience of your services and destinations.

Client Events

We plan and execute dedicated events for agents and booking teams, creating memorable experiences that build lasting relationships.

Product Trainings to Clients

Knowledge is power. Our product training sessions ensure your clients are well-informed and confident in your offerings.

Presence in Major Trade Shows

Amplify your visibility. We ensure your presence is felt in major trade shows, putting your brand in the limelight.

Coordination of RFP Process for Corporate-Focused Hotels

Streamline your request for proposal process. We coordinate effectively to cater to the needs of corporate-focused hotels.

PR Activities

Explore our integrated media engagement and content services, designed to amplify your brand’s presence in the media landscape. Our expert team focuses on delivering impactful media solutions and managing content effectively to ensure your message resonates with your target audience.

With our strategic approach, your brand’s story will be heard and seen where it matters most. Let us guide you in making a lasting impression in the media world.


Press Distribution

Our press distribution service expertly handles the dissemination of press kits for our clients. We ensure your key information reaches the right media outlets, amplifying your visibility and impact.

Press Releases

Specializing in both the creation and distribution of press releases, we craft compelling narratives that encapsulate your brand’s message, ensuring it is communicated effectively to your target audience.

National Media Engamenet

We actively engage with national media, managing follow-up requests to guarantee your brand garners the attention and coverage it deserves in the national landscape.

Content Management

Our content management service is dedicated to providing high-quality images and tailor-made content in response to journalist requests, enhancing your media presence with professionally curated content.