The next generation of Property Management Systems is here, Opera Cloud PMS is a mobile-enabled PMS system based on the leading Opera on-premise hotel solution. Opera Cloud makes Software easy and more secure allowing you to focus on your core business instead of software management.
Opera Property Management System has a proven track record as the leading Management Solution of the Hotel Industry. By combining Functionality with mobility, security and integration Oracle offers a robust platform for your future in Hospitality.
Opera Cloud is leading Innovation to deliver excellent guest experiences by integrating new technologies fast and easily, Opera Cloud gives you the tools to stay ahead in a market with ever changing demands.
OPERA Cloud is a web-based hotel Property Management System (PMS) that is designed specifically for hotel operations. This cloud-based hotel software is equipped with essential features to cater to hotels of different sizes and complexities. It is mobile-enabled, allowing your staff to serve guests anywhere on the property and provide real-time updates, reducing check-in and check-out times and improving operational efficiencies. OPERA Cloud seamlessly integrates with Oracle’s leading point-of-sale and kitchen management solutions to enhance food and beverage operations, optimizing guest satisfaction and profitability.
Gain Quick Access to Key Information Get quick access to important operational data in a customizable dashboard that caters to your specific requirements. Enjoy a real-time snapshot of everything you need to perform your job effectively.
Customizable Tiles and Settings Over 30 preconfigured tiles have been included in the dashboard, focusing on the front desk, revenue, inventory, and housekeeping. Customize the dashboard with links, images, and hotel graphics, with the ability to control tiles at a chain, property, or user level for maximum flexibility.
Interactive Dashboard for Deeper Insights Some tiles within the dashboard offer the ability to interact and drill down to view more in-depth information and perform operational tasks such as check-in or check-out without navigating away from the dashboard. Enjoy a dynamic and interactive user experience that provides deeper insights into your operations.
Comprehensive guest overview Gain valuable insights into your guests’ communication preferences, spending patterns, and marketing data, enabling you to enhance guest loyalty and deliver personalized service.
Efficient management of companies and travel agents Keep track of your company and agent business with detailed statistics and connect to contracted rates. Add contacts to provide tailored service and establish lasting relationships for increased business opportunities.
Centralized guest profiles across properties With centralized profiles, you can have a comprehensive view of each guest, tracking their stays and preferences at all properties. This helps create personalized experiences and enhance guest satisfaction.
Revamp your bookings
Experience an intuitive availability screen that offers rates that match your guests’ needs. Identify the best rate, package, and room-type combinations that will maximize your revenue and turn your guests into bookers.
Maximize revenue potential
Boost your profits by adding upgrades and extra products to your guest’s reservations with ease. Compare different pricing options to capture revenue while still offering the guest a stay that meets their expectations.
Compete on rates
Provide guests with alternative dates or properties in one convenient location, giving them the best price possible. Monitor any missed opportunities to optimize your future revenue.
Access Key Data with Ease
With a hospitality-focused solution, you can easily access high-level metrics and transactional data to make informed decisions. You have the option to generate property-specific or groupwide reports to get a complete overview of your operations.
Simplified Data Analysis
No need to crunch numbers or sort through spreadsheets. Our solution offers various graphical formats that allow you to visualize key metrics and figures without the hassle of complicated lookups. You can create graphical dashboards that display your KPIs at a glance.
Customizable Reporting
Our solution allows you to create customized and individualized reports by taking data from any business area. You have the flexibility to slice and dice your data to generate reports that drive results.
Build stronger relationships
Get to know your customers better by developing stronger relationships with them through a loyalty program. Anticipate their needs and preferences while giving them points to spend for a memorable stay.
Create flexible membership programs
Build a membership program as simple or detailed as your business needs, with the option for tiers, points based on stays and/or spending, promotional rates, and rewards.
Incentivize direct bookings
Offer a higher level of points for direct bookings with configurable point calculation rules that target specific booking channels, rates, and date ranges.
Let members spend points on rewards
Offer the ability for members to spend their accrued points by paying for rooms or hotel bills, room upgrades, packages, or experiences.
Mastel Hospitality has a professional team of certified Opera Cloud PMS installers & trainers that are ready to support you with your implementation, configuration and training needs.
We are an international team of consultants that are from the hospitality industry that understands the hotel business and Opera Cloud PMS. All requests are handled swiftly and professionally.