Today, there are multiple options when it comes to mobile technology. Zaplox has taken advantage of this market trend by offering mobile technology integrated with hotel solutions.
Zaplox Virtual kiosk enable hotel guest to bypass the reception desk. Guest are able to self-check in and obtain their room key.
This solution is very interesting for hotels which don’t have Bluetooth Low Energy (BLE) locks installed in their properties and therefore mobile keys are not available.
Zaplox Virtual Kiosk is perfectly adapted to new hotel environments such as apartments, villas, resorts with wide horizontal distributions, where Zaplox allows through its application that customers can check-in to their villa or apartment without having to go to hotel reception.
This option offers the client not only this possibility, but also, obtaining his physical call or through his mobile phone, offering the customer a completely new service environment.
The solution is perfectly adapted to new hotel environments such as apartments, villas, resorts with wide horizontal distributions, where Zaplox allows through its application that customers can check-in to their villa or apartment without having to go to hotel reception.
Zaplox also offers the possibility of integrating other solutions through your App so that the solution is combined in a point of sale without limits for the hotel.
The possibility of booking a Golf Green Fee, a massage at the Spa, renting a tennis court, an Aquagym class, or renting a transfer for a tour are available through integrations like the one Zaplox manages with Concept Software Systems through its web solution Concept Online.
Discover the world of Zaplox through Mastel Hospitality Consulting.
Zaplox was founded in 2010 at IDEON Science Park in Lund, Sweden, and the solution has been installed and in commercial use since 2011. With headquarters in Sweden and a subsidiary in North America, Zaplox offers flexible, customer-oriented support. We are a team of experienced people with a passion for helping hotels create a smooth and personalized guest experience with the support of cutting edge technology.
Zaplox operates globally, providing the hospitality industry with a one-of-a-kind turnkey platform, that includes an app for managing the guest experience, and is based on a secure and efficient mobile key system. We provide the complete mobile guest journey from booking, pre-stay messages, check-in, access to the hotel room with a mobile key, offers and upgrades directly in the mobile key app and check-out.
The proprietary Zaplox solution provides hotels with a complete mobile guest journey that includes customized branding and promotional offers presented at the appropriate time and location, in order to maximize both guest satisfaction and revenue. The Zaplox solution works on all major smartphone platforms, supports all major hotel door locks and hotel systems, and can replace or coexist with all current keycard technologies.