Due to the current situation, businesses are forced to evolve, social distancing and the fear of contagion will push us to more online interactions than ever before. So how does this affect the hospitality sector? We have already seen Restaurants add food delivery platforms to their strategy and sign up to online ordering platforms such...Read More
Mastel Hospitality announces a new addition to the management team. Vanessa Martinez Salamero joins Mastel Hospitality as Regional Development Director focusing on our expansion in the Swiss Region. Vanessa comes from the Hospitality industry graduating from the Ecole Hotelière de Lausanne in 1997, Vanessa started her career as Food & Beverage Manager at the Crown Plaza Madrid where she lead its...Read More
If you want to improve your hotel’s revenue management, you need to use all the tools at your disposal. Business intelligence, in the hospitality businesses can translate data in to readable analytics and support the management team in the decision making processes that boost sales and increase revenue. In fact, many companies in this sector have been...Read More
Before some of our readers where born, Fidelio PMS was already making an impact in the Hotel Industry and in the way Hotels were managed. It was most likely the first Hotel Management Software that positioned itself as a truly international solution used by the biggest Hotel chains until this day. Fidelio led the hotel...Read More
Our latest project in Business Intelligence takes us to the beautiful city of Alicante, Spain. Terra Mítica is an amazing Theme park who’s name stems from the Latin words for “mythical land”. While the Theme Park is the main attraction of Terra Mítica, it also offers luxurious accommodation for its visitors in the 4 Start...Read More
When it comes to Hospitality Technology solutions Cloud is no longer the future but rather the present and it is fairly easy to see why. Technology is evolving faster than ever; computers are doubling their capabilities every twelve to eighteen months. This means that any infrastructure you invest in today will be outdated one and a...Read More
Concept users can now benefit from 59club’s expertise, mechanism and freedom to independently deliver customer satisfaction surveys using their industry specific benchmarking assessment criteria, flexible survey templates and automated software. The new partnership enables the auto-generating functions to remain switched on for mutual affiliated clients – meaning that each time member and guest data is...Read More
Earlier this year Mastel Hospitality has released the new version of Concept Business Intelligence which is part of the Hotel Dashboard solution. This new release has migrated from Qlik View to the modern Qlik Sense technology which extends a multitude of functionality and mobility to the end users. Hotel Dashboard allows users to easily navigate...Read More
Concept Online Golf has evolved into sales driving online booking platform for Golf Courses world wide. Sales numbers show that in average customers utilising the sales functions of Concept Online Golf have increased their online direct sales by 148% in the first year. The success of Concept Online drives us to find new developments and...Read More
The hotel industry has experienced a significant growth during the last decade and is not a secret that hotel companies are under increasing pressure from a highly competitive market and powerful online disruptive players. Hoteliers depend more on revenue management to drive revenue growth than ever in the past. Revenue management has been a key tool to increase revenue...Read More
